Privacy Policy
Your privacy matters to us. Learn how we protect, collect, and manage your personal information on our mobile game monetization platform.
Last updated: January 15, 2025
Introduction
At Proglyn, we're committed to protecting your privacy and being transparent about how we
handle your personal information. This Privacy Policy explains what data we collect, why
we collect it, how we use it, and what rights you have regarding your personal
information when using our mobile game monetization platform and services.
By accessing or using Proglyn's services, you agree to the collection and use of
information in accordance with this policy. We've structured this document to be as clear
and comprehensive as possible, but if you have any questions, please don't hesitate to
contact us.
Information We Collect
Account Information
When you create an account with Proglyn, we collect information that helps us provide and
improve our services. This includes your email address, company name, contact
information, and payment details for billing purposes. We also collect information about
your game projects, including game titles, genres, and monetization preferences.
Usage Data
We automatically collect information about how you interact with our platform. This
includes your IP address, browser type, device information, pages visited, time spent on
different sections, and the actions you take within our monetization tools. This data
helps us understand user behavior and improve our platform's functionality.
Game Analytics Data
Through our monetization tools integrated into your games, we collect anonymous player
behavior data, including in-app purchase patterns, ad interaction rates, session
duration, and game progression metrics. This data is aggregated and anonymized to provide
insights for monetization optimization.
| Data Type | Collection Method | Purpose | Retention Period |
|---|---|---|---|
| Account Information | Direct submission | Service provision, billing | Duration of account + 2 years |
| Usage Analytics | Automatic collection | Platform improvement | 24 months |
| Game Analytics | SDK integration | Monetization optimization | 18 months |
| Communication Records | Email, support tickets | Customer support | 3 years |
How We Use Your Information
We use the information we collect for several specific purposes that directly relate to
providing and improving our monetization services:
Service Delivery: Processing your requests, managing your account, and
providing technical support for our monetization tools and analytics platform.
Analytics and Insights: Analyzing game performance data to provide
monetization recommendations and industry benchmarks that help optimize your revenue
streams.
Platform Improvement: Using aggregated usage data to enhance our
tools, develop new features, and improve the overall user experience.
Communication: Sending important updates about your account, new
features, industry insights, and responding to your support inquiries.
Security and Fraud Prevention: Monitoring for suspicious activity,
protecting against unauthorized access, and maintaining the integrity of our platform.
Legal Compliance: Meeting regulatory requirements, responding to legal
requests, and protecting our rights and the rights of our users.
Data Minimization Principle: We only collect and process personal
information that is necessary for the specific purposes outlined above. We regularly
review our data collection practices to ensure we're not retaining unnecessary
information.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we may share certain
information in specific circumstances that are essential for our service operations:
Service Providers
We work with trusted third-party service providers who help us deliver our services.
These include cloud hosting providers, payment processors, analytics tools, and customer
support platforms. All service providers are contractually required to protect your
information and can only use it for the specific services they provide to us.
Business Transfers
If Proglyn is involved in a merger, acquisition, or sale of assets, your personal
information may be transferred as part of that transaction. We'll notify you via email
and/or a prominent notice on our website before your information becomes subject to a
different privacy policy.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or
governmental request. This includes situations where we believe disclosure is necessary
to protect our rights, your safety, or the safety of others, investigate fraud, or
respond to government requests.
Your Privacy Rights
You have several rights regarding your personal information. The availability of these
rights may vary depending on your location and applicable privacy laws:
Access and Portability
You can request a copy of the personal information we hold about you. We'll provide
this information in a structured, commonly used format within 30 days of your
request.
Correction and Updates
You can update most of your account information directly through your dashboard. For
other corrections, contact our support team and we'll update your information
promptly.
Deletion Rights
You can request deletion of your personal information. We'll delete your data within
30 days, except where we need to retain it for legal obligations or legitimate
business purposes.
Processing Restrictions
You can request that we limit how we process your personal information in certain
circumstances, such as while we're verifying the accuracy of disputed information.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the
bottom of this policy. We'll verify your identity and respond to your request within the
timeframes required by applicable law. There's no charge for most requests, but we may
charge a reasonable fee for excessive or repetitive requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against
unauthorized access, alteration, disclosure, or destruction. Our security practices
include:
Encryption: All data in transit is encrypted using TLS 1.3, and
sensitive data at rest is encrypted using AES-256 encryption standards.
Access Controls: We use role-based access controls and multi-factor
authentication to ensure only authorized personnel can access personal information.
Regular Security Audits: We conduct quarterly security assessments and
penetration testing to identify and address potential vulnerabilities.
Employee Training: All employees receive regular privacy and security
training and sign confidentiality agreements.
Incident Response: We have a comprehensive incident response plan and
will notify affected users within 72 hours of discovering any data breaches.
Data Breach Notification: In the unlikely event of a data breach that
affects your personal information, we'll notify you directly via email and provide
details about what happened, what information was involved, and what steps we're taking
to address the situation.
International Data Transfers
Our services are provided globally, and we may transfer your personal information to
countries other than your own. When we transfer information internationally, we ensure
appropriate safeguards are in place to protect your data according to applicable privacy
laws.
For transfers from the European Union, we rely on approved transfer mechanisms such as
Standard Contractual Clauses or adequacy decisions. We ensure that any international
transfers maintain the same level of protection as required by European data protection
laws.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly
collect personal information from children under 13. If you believe we have collected
information from a child under 13, please contact us immediately and we will take steps
to delete such information.
For users between 13 and 18, we recommend that parents or guardians review this privacy
policy and our services before allowing their children to use our platform.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices,
technology, legal requirements, or other factors. When we make significant changes, we'll
notify you by email (if you have an account with us) and by posting a notice on our
website.
We encourage you to review this policy periodically to stay informed about how we're
protecting your information. Your continued use of our services after any changes
indicates your acceptance of the updated policy.
Contact Information
Data Protection Officer
Proglyn
Ulitsa Ak-Tilek
Bishkek, Kyrgyzstan
Email: [email protected]
Phone: +996 312 679 208
For privacy-related inquiries, please include "Privacy Policy" in your email subject line. We'll respond to your request within 30 days.
Proglyn
Ulitsa Ak-Tilek
Bishkek, Kyrgyzstan
Email: [email protected]
Phone: +996 312 679 208
For privacy-related inquiries, please include "Privacy Policy" in your email subject line. We'll respond to your request within 30 days.